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Shift and Transform Terms and Conditions

2025 ‘SHIFT’ & ‘TRANSFORM’ PACKAGES TERMS OF USE

By checking the box next to this Terms of Use, and clicking the “Purchase” button, you, the purchaser of the bundle of products and services advertised as ‘SHIFT’ or ‘TRANSFORM’ (hereinafter “Client”) agree and willingly complete this purchase, to be provided with services rendered by 320 Media LLC (hereinafter “Coach”), and you agree you are voluntarily entering into a legally binding Agreement with Coach,  and inclusive of the following terms and conditions mutually agreed upon:

Client is electing to purchase SHIFT or TRANSFORM at the current listed price. In exchange, Coach agrees to provide the products and services as outlined below. 

Payment and Payment Plans

Client understands that he or she is entering into a binding agreement to pay the advertised price for SHIFT or TRANSFORM

  1. One-time payment: If purchasing as a one-time payment, Client understands that the advertised amount must be paid via Coach’s website or a designated third party payment processor of Coach’s choosing in full before access is granted to the Digital Products.
  2. Installment payments: If purchasing via a monthly intstallment option, Client will be billed the published initial payment and subsequently charged automatically the published amount each installment month thereafter, unless and until properly cancelled by Client. Client understands he/she is responsible for the full payment each month, and agrees to pay the sum requested electronically, via Coach’s website or a designated third party payment processor of Coach’s choosing, in full.
  3. Should Client fail to make timely payments, or if additional payments are not able to be processed, Client understands: (1) Client’s access to Digital Programs may be forfeited if payment is not made within seven (7) days of the date it is due and (2) any outstanding amounts due to Coach remain due and Client understands additional recovery action may be taken by Coach up to and including legal action.

Digital programs & experiences

Your purchase will include access to the digital programs and experiences (“Digital Products”) advertised as elements of SHIFT or TRANSFORM.

  1. Confidentiality
    1. Following Client’s purchase, he/she will receive access to Digital Products and will have gained access to various trade secrets and personal intellectual property of Coach, including but not limited to materials such as verbal advice, mindset guidance, coaching information and proprietary outlines, on-demand training content, masterclasses, and/or other information that may have become available for use through Client’s purchase. Client understands and acknowledges that this information is not to be openly shared with others who have not purchased Digital Products. Client agrees not to share, copy, or distribute any documents or other proprietary information obtained through Digital Products and agrees that he or she will be in violation of these Terms of Use if he or she uses any of the Content outlined as his/her own material, or repurposes and uses the Content in his/her own coaching business without express written permission of Coach. Client also understands and agrees he/she will not disclose or use any information provided to Client during coaching sessions, discussions, or otherwise.
    2. Should Client breach this provision and disclose confidential or proprietary information belonging to Coach, Client understands additional action may be taken by Coach up to and including legal action.
  2. Technology
    1. Coach is not responsible for any specific technology Client may need in order to adequately view and utilize Digital Products. Client’s inability to access Digital Products due to a technology issue on Client’s end does not qualify Client for a refund, nor does it alleviate Client of his or her responsibility to make payment.
  3. Medical Disclaimer – Not Medical or Professional Advice
    1. The content and coaching within Digital Products, as well as all other offerings within Digital Products are provided for educational and informational purposes only; nothing within Digital Products is to be considered therapy or counseling, medical treatment or advice, nor are Digital Products designed as a substitute for medical treatment, mental health therapy, or any other form of counseling or personalized treatment.
    2. Coach encourages Client to consult a therapist and/or physician if he/she suspects he/she may benefit from such services. We will assume that all individuals choosing to purchase Digital Products will have previously obtained clearance and permission from their applicable personal medical physician or therapist, and have concluded that the coaching and resources within Digital Products is right for them. Nothing contained within Digital Products is intended to diagnose, cure, treat, or prevent any medical condition or disease, nor is it to be considered medical advice in any capacity. If you as the Client believe at any time that you are in need of mental health treatment, or have any intrusive thoughts of self-harm, hopelessness, or any change in your mental health, you agree to immediately cease any interaction with Digital Products and seek mental health treatment from a qualified professional. Client understands and agrees that Coach is not responsible nor liable for any change in your mental health, whether directly or indirectly related to your use of Digital Products. Digital Products are designed as self-help coaching tools, not as any kind of mental health treatment. By purchasing access to Digital Products and continuing to participate, you as the Client confirm your agreement to this provision.
  4. Voluntary Participation
    1. Client understands and agrees that he/she is voluntarily choosing to engage with Digital Products and is solely responsible for any outcomes or results. While Coach believes in its services and that Digital Products are able to help many people, Client acknowledges and agrees that 320 Media, LLC is not responsible nor liable to Client should Client sustain any injuries, experience any changes to his/her mental state, incur harm, or encounter any negative ramifications. Client agrees that he/she is fully responsible for his/her mental and physical health and well-being, including engagement with Digital Products and any results therein.
  5. Disclaimer /No Guarantees
    1. Client understands that all services provided by 320 Media, LLC in connection with the Digital Products being purchased are provided on an “as is” basis, meaning it is without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase access to digital Products and work with Coach on a purely voluntary basis and does not hold Coach responsible should Client become dissatisfied with any portion of the Digital Products.
    2. Client agrees that he/she does not have a cause of action, legal remedy, and is not entitled to a refund should he/she not achieve the results desired following his/her participation in Digital Products or should he/she experience any undesired results.
    3. Client also understands Coach is not a doctor, nurse, lawyer, financial adviser, licensed therapist, or otherwise, and agrees to hold 320 Media, LLC harmless should any physical, emotional, or financial injury occur as a direct or indirect result of his/her engagement with Digital Products. The content provided by Coach on his/her website and within the Digital Products contains information that has worked for Coach and other clients, and may or may not be useful to Client in his/her personal life. Client understands Coach cannot guarantee results from this Digital Products, including but not limited to finding and maintaining any relationships, and has no expectation of a specific result that he or she holds Coach responsible for.
  6. Intellectual Property
    1. Client agrees and understands that Coach has created numerous original, creative works in connection with the Digital Products, and agrees that Coach maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in the Membership, including but not limited to: documents, emails, graphs, products, systems, processes, handouts, worksheets, copy for website or sales pages, and any other original work created by Coach. Client agrees he/she may be granted a limited right to use selected materials in his/her personal life but understands that the original proprietary rights remain with Coach. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Coach to Client, nor grant any license to use the information, other than that which is expressly provided throughout the use of the Digital Products.
    2. Licensee Rights: Coach’s Limited License to Client: As a “Licensee,” Client understands and agrees that Client will not (a) Copy, edit, distribute, duplicate or steal any information or any Content obtained through Digital Products without written permission by Coach; (b) Post, distribute, copy, steal or otherwise use any portion of the Digital Products or its content, or information obtained via other members in the group Digital Products without written permission by Coach, and understand that any such use may constitute infringement, which may give rise to a cause of action against Client; (c) Claim any content created by Coach as part of the Digital Products or otherwise given to Client is his/her own, meaning he/she cannot claim any content created by Coach was Client’s work, and use in his/her business as his/her own; (d) Share purchased materials, information, content with others who have not purchased them.
  7. Indemnification
    1. Client, as well as any successors, assigns, next of kin, or other party related to Client agrees at all times to defend, fully indemnify and hold Coach and any affiliates, agents, team members or other party associated with Coach harmless from any causes of action, damages, losses, costs, expenses incurred as a result of Client’s breach of these Terms, Client’s use of Digital Products, as well as any third-party claims of any kind (including attorney’s fees) arising from his/her actions as a direct or indirect result of Client’s participation in Digital Products. This expressly includes any and all medical or mental health treatment issues, for which Coach will not be liable for.
  8. Dispute Resolution
    1. Should a dispute arise between Coach and Client, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Client agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Coach responsible for any specific results, or those results which have been achieved by other clients of Coach.) Client agrees he/she will not initiate a “chargeback” with his/her bank as a means of resolving any dispute or refund request from Coach, and expressly agrees and confirms that any charges in connection with Digital Products are not fraudulent in any manner.
    2. If unable to reach a resolution informally, Client and Coach agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in California within a reasonable amount of time. Client and Coach agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree.
  9. Applicable Law
    1. This Agreement shall be governed by and under control of the laws of California regardless of conflict of law principles, and regardless of location of Client. Client understands this and agrees that the laws of California are to be applicable here.
  10. Amendments

This agreement may be altered, amended, changed, extended, or updated depending on current laws, structure of Digital Products, or Coach’s business. Client’s continued use of the Digital Products constitutes an agreement to the most updated version of this Agreement.

Love Life Club membership

If your purchase includes twelve month access to Love Life Club by checking the box next to this Terms of Use, and clicking the “Purchase” button, you, agree to the Terms of Use for Love Life Club as published here

2026 Matthew Hussey Weekend Retreat ticket

If your purchase includes access to the 2026 Matthew Hussey Weekend Retreat by checking the box next to this Terms of Use, and clicking the “Purchase” button, you, agree to the Terms of Use for 2026 Matthew Hussey Weekend Retreat as published here,

If your purchase includes an ‘in person’ ticket to the 2026 Matthew Hussey Weekend Retreat, you will be eligible for one ticket in the same, or most similar ticket tier, available.  If you are unable to attend in person, you may request a virtual ticket, but understand no refund will be made available against the price of TRANSFORM in respect of this.