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You can expect a reply to customer service requests within one business day. If you have a login issue or refund request, we’ll do our best to get back to you even faster.

And don’t worry – when you email my team, you’ll be in good hands. Bie, Courtney, and Fionnuala are real people who are ready to take amazing care of you.

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customer satisfaction score

As Rated By Our Customers In The Last 7 Days

We want you to know that whatever matters to you most in this moment – from a lost password to a broken heart – matters to us, and we’re working hard to help you as fast as humanly possible.

(We say “humanly” because we are Bie, Courtney, and Fionnuala – a team of real people, not “Hussey-Bots.”) :)

If you have a question about programs you’ve purchased, you can expect a reply from us within one business day (Monday to Friday 9 a.m. – 5 p.m. EST).*

If you have a login issue or refund request, we’ll do our very best to get back to you even faster.

P.S. *Matthew insisted we set business hours because he gives us the same advice he gives you: It’s important to have happy, fulfilled lives. We must admit, a little recharging does feel nice and it makes us much better at giving you the support you need!

What Our Customers Say About Us